Are you looking to improve customer satisfaction?
Many of you aim to increase your customers Net Promoter Score (NPS) as a measurement for customer retention and how likely they are to refer your products and services to others.
Palmato's Service Development Programs, Customer Success Trainings and customised Marketing & Development Services are a great way to empower different ways of maintaining existing and driving new business.
Our Services
Our established service development & marketing programs, trainings and customised services empower our customers with creative and proven ideas to meet today's business and people challenges.
Our courses and development services are like no other - we immerse ourselves in our clients' business, their products and processes in order to provide the most culturally and currently relevant, highly motivational workshops that produce results.
Our Customers
Our customers are traditionally equipment manufacturers of production systems or machinery with a significant service requirement for their clients in terms of maintenance, investment protection, user training, programs to increase productivity, etc.
These are companies that want to adopt recurring revenue strategies that are closely related to: customer engagement (behaviour) and loyalty but also cross and upselling opportunities.
About Palmato
We are more than a group of experts. We are a family of like-minded people who share their know-how and experience and use their passion and skills to make a difference.
Our team strives to encourage our customers to be innovative and do things differently.
Our Motivation
The 7 most expensive words in business are:
"We have always done it that way!"
At Palmato we strive for new ideas to empower practical ways
of always doing better than before.
Our Objective
Our team always brings a lot of curiosity and a pair of fresh eyes with them,
which enable us to see the world of our customers from a new perspective.
Our Values
We adopt a problem-solving mentality paired with creativity, high motivation and a good sense of humor and are thus able to open up new possibilities for our customers.
Our Expertise
At Palmato, we have an exceptional team with expertise in various areas.
We’re committed to solving complex business challenges using the latest technology and data resources and leverage them with our creative and collaborative approach.
Our Skills
We speak seven languages and
can support our clients with a truly global presence.
Why PALMATO?
The namesake of our business, the Palmato Gecko, lives hidden in the huge sand dunes of the Namibian desert.
Discover the reasons and motivation behind our name choice and what you can expect from the team at Palmato.
News & Stories
Stay tuned with regular updates and interesting thoughts...